CONTACT US

Trade name: Golden Tap Services LLC

Phone number: (781)971 4472

Email: goldentapservices@gmail.com

Physical address: United States

Find your Answers here

What kind of products can I print on?

We offer printing on a wide range of products to suit your needs! From everyday essentials like T-shirts, hoodies, and tote bags to specialty items like mugs, phone cases, and notebooks, we’ve got you covered. We also provide printing services for business materials, including banners, flyers, and custom signage. No matter the product, our goal is to bring your designs to life with vibrant colors and top-quality finishes.

Have something specific in mind? Contact us to explore even more options!

Can I upload my own design?

Yes, you can upload your own design! Simply ensure that your design meets our format and file requirements (e.g., file type, dimensions, and resolution). If you have any questions or need guidance, our support team is here to help.

Do you offer design assistance?

Yes, we offer comprehensive design assistance to help bring your ideas to life. Whether you need help with concept creation, layout design, or refining existing ideas, our team is here to guide you through the process. Contact us to discuss your vision, and we'll collaborate to create a design that perfectly suits your needs.

How long will it take to receive my order?

"The time it takes to receive your order depends on the type of product and shipping option you choose. Typically, production takes [1-2 business days], and shipping adds an additional [2-4 business days]. You'll receive a confirmation email with tracking details as soon as your order ships!"

Can I get a refund if the print isn’t what I expected?

Can I get a refund if the print isn’t what I expected?

We strive to deliver high-quality prints that meet your expectations. If there is an issue with your order due to a printing error, damage, or a mistake on our part, we’re happy to offer a reprint or refund.

However, because custom prints are unique and made specifically for you, we cannot offer refunds for issues related to personal preferences (e.g., choosing the wrong design, colors, or sizing). To avoid this, please double-check your design and order details before submitting.

If you’re unsatisfied with your order for any reason, reach out to our customer support team within 7 days of receiving your item, and we’ll work with you to make it right.

Is my payment information secure?

Absolutely! Your payment information is processed through Shopify's secure and encrypted payment gateway, ensuring that your details are protected at all times. Shopify is PCI DSS (Payment Card Industry Data Security Standard) compliant, meaning it meets the highest security standards. We do not store or have access to your full payment information. For added peace of mind, all transactions are encrypted using industry-standard SSL (Secure Socket Layer) technology. Your security is our priority!

Couldn't find your answer ?

we're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.